News from our Call Center Training Facility

To the untrained eye, it looks like we're training first and second-grade students to fill call center positions in a decade or so. In reality, our younger students (second grade and below) have the opportunity to use high-end oral reading fluency software. Reading fluency tests are designed to evaluate oral reading fluency, basic reading skills, and literal comprehension. They serve as a quick and effective tool to identify students who may be at risk of encountering reading challenges, including those associated with dyslexia. These tests provide valuable insights into students' reading abilities, allowing educators to track progress from year to year. To learn more about these tests, visit www.nwea.org/map-reading-fluency/.